Fly Rides is one of the only Bosch eBike Expert Certified shops in the country. We also specialize in servicing Brose, Yamaha and Shimano systems. Our SRAM-certified techs will help you maintain your eBike for long-lasting riding fun! 

  • Certified Bosch eBike Expert badge
  • Shimano Steps Service Experts Certified badge

Bought your eBike from Fly Rides? Sweet! We got you, and are happy to provide service and warranty support! The best way to expedite your request is to fill out this form completely to help us diagnose your problem, and one of our eBike experts will reach out to you with the next steps to get you back on the trails. Our service department is open Tuesday - Friday, 9 am - 5 pm PST, and our goal is to respond to service requests within one business day. Please check your spam or junk folder in your email as our response may not go directly to your inbox.

Please note that Fly Rides can only offer tech support for the eBikes we sell, and only to the original Fly Rides customer. If you have a part or service need for a bike that is not under warranty from Fly Rides, we recommend working with your local bike tech or ordering from an online parts supplier like 

If you'd like in-shop service, please go to the page for the Fly Rides shop you prefer:

SD/Poway: SD Expert eBike Service

LA/Calabasas:  LA Expert eBike Service