No joke, no frustration, no lack of professionalism and awesomeness. I've purchased two very expensive bikes from these guys and each time they delivered. I've actually dealt with several other dealers who bait and switch you because their stock is limited....Read moreFlyRides won't ever do that. If they have a bike they'll tell you. If it's delayed from the mfg they'll tell you. Max is all about being honest and straight-up with you. I will always buy from FlyRides, always! You should too! My first Ebike was a Haibike during the height of the pandemic just before you couldn't find them, they had the right size for me and color/component scheme I wanted. Got it less than a week later. Second was recently during the height of the pandemic and I got confirmation it's being shipped to my door in less than a few days. Watch their YT videos too, they love all things bikes!Read less