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Serial Numbers, Warranties, and Getting the Best out of your Electric Bike Manufacturer

Other than routine maintenance, one of the best ways to ensure that your electric bike lasts you a long time is being up to date on your manufacturer’s various warranties. This can help immensely because if something happens to your bike that is completely out of your control, you’re covered. It’s not just the bike itself that can have a great warranty, but the motor and battery as well. Registering your bike with the manufacturer means that you’ll be set with all the warranties they offer. So how do you register your bike? Let’s walk you through serial Numbers, warranties, and getting the best out of your electric bike manufacturer.

Registering your Electric Bike

You should definitely register your ebike! These bikes are a huge investment that can last a long time if you treat them right and stay up to date on any recalls, common issues, and general news about your manufacturer. Registering with your serial number takes care of all of this. What do you need to register your electric bike? The serial number! Click on the links below to register your electric bike today!

Haibike Serial Numbers

You can find the serial on your Haibike easily. Simply remove the battery from the downtube on your frame. You should find the serial number engraved into the frame. It should start with a capital “HA” or “HC.” If you can’t find the serial number there, give us a call and we can walk you through it!

IZIP Serial Numbers

If you have a Currie-Electro Drive motor, you will likely find your serial number on the inside of a plastic plate on the motor itself. To locate it, start on the left side of your motor (the non-drive side). Carefully remove the two Phillips head screws on either end of the covering. Be sure not to mix these screws up as one is longer than the other. You can now pull back the plastic covering and find your serial number. You’ll find it in the same spot as in the picture below.

Alternatively, on their newer models, IZIP has the serial number on the backside of the seatpost where the post meets the motor.

Bulls Serial Numbers

Bulls has placed their serial numbers in one of two places. You can find the serial number on the bottom bracket or side of the seat tube of the frame. If you purchased your bike through us, make sure you know where it is before you leave the shop with it!

Raleigh Electric Bikes and Diamondback Electric Bikes Serial Numbers

Look for the serial number to these manufacturers on the bottom bracket underneath the crank.

EFlow Serial Numbers

EFlow has placed the serial numbers to their bikes underneath the bottom bracket near the crank. This is a common place for serial numbers if you are having trouble finding yours!

Now that we know where our serial numbers are and followed the links to register them, we’ll give you a brief overview of what your manufacturer’s warranty will cover. It’s important to note that these warranties do not cover “wearing parts.” This refers to things like brake pads, chains, cassettes, and the like. You should also note that making changes to the bike that could compromise integrity can void the warranty. For the specific details on your warranty, you should consult your owner’s manual.

Scope of Warranties

Haibike: Two year warranty on the entirety of the electric bicycle. Five year warranty on the whole frame so long as the bicycle is retained by the original owner.

IZIP: They cover the frame of the bike for as long as it is retained by the original owner. Currie-Electro Drive motors are covered for two years and the batteries are covered for a year.

Bulls: Bulls offers a two year warranty on the motor and battery, five year warranty on the frame, and one year warranty on other components.

Raleigh: They offer a lifetime warranty on your frame so long as it is retained by the original owner. The Currie-Electro Drive motors are covered for two years and the batteries are covered for a year.

EFlow: They cover the frame of the bike for as long as it is retained by the original owner. Currie-Electro Drive motors are covered for two years and the batteries are covered for a year.

We’ll continue to update this page as warranties can change from year-to-year. Check back for more info! Happy riding!


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